Luxury department store, Neiman Marcus, gets hit by data breach affecting millions

Luxury department store Neiman Marcus data breach compromised data

Neiman Marcus, an American luxury department store chain in the ownership of Neiman Marcus Group (NMG) located in Dallas, Texas, has warned millions of their worldwide clients about their online accounts being susceptible to a major data breach. The impacted customers have reached over 4.6 million people, of which they have sent notifications regarding the attack that may have begun by May last year. 

From the clients’ online accounts, the exposed details to the data breach include their names, addresses, usernames, passwords, payment card numbers with expiration dates, Neiman Marcus virtual gift card numbers, and the security questions of clients who have online accounts. 


Over 85% of the data breach impacted Neiman Marcus department store has expired or invalid payment and virtual gift cards.


As stated in the luxury department store’s news release, roughly 3.1 million out of the 4.6 million have affected the customers’ payment and virtual gift cards. Furthermore, over 85% of those have already been expired or invalid for use. 

Neiman Marcus Group (NMG) also added that they have only been aware of the recent data breach attack despite occurring a year ago. From the alerts sent, they prompted their customers to change their account passwords immediately. The luxury department store has already notified law enforcement and security analysts to help resolve the situation. 

The luxury department store has set up a dedicated web page to instruct the affected clients about their awareness regarding any suspicious activities in their accounts. Affected clients can also request a free copy of their credit report. 

Added also to the news release statement of the luxury department store’s CEO, they ensure that their top priority is their customers. They are working hard to help them answer any questions about their compromised accounts. They also said that actions would continually be taken to improve the security measures of the company. 

There is no evidence that the data breach incident affected Bergdorf Goodman and Horchow, the company’s affiliates. The luxury department store has had a malware incident back in 2014 wherein more than a million payment card details of customers were compromised. About 2,400 of it was exploited in fraudulent activities. 

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